At Mogo Bags, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, create an account, or place an order.
Information We Collect:
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- Personal Information: When you create an account or purchase from our website, we may collect information such as your name, email address, billing address, shipping address, and phone number.
- Payment Information: We use secure payment gateways to process your transactions. We do not store your full credit card details on our servers.
- Communications: We may collect information from any communications you have with us, such as emails, messages through our website, or social media interactions.
- Website Usage Data: We collect non-personal information about your interactions with our website, such as your IP address, browser type, device information, pages viewed, and time spent on the site. This information helps us improve our website and user experience.
How We Use Your Information:
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- Order Processing: We use your personal information to fulfil your orders, including processing payments, shipping products, and providing customer service.
- Customer Service: We use your information to respond to your inquiries, provide order updates, and address any concerns you may have.
- Marketing and Communications: With your consent, we may send you occasional emails about new products, promotions, and special offers. You can unsubscribe from these communications at any time.
- Website Improvement: We use website usage data to understand how visitors interact with our site and identify areas for improvement. This helps us create a better user experience for everyone.
Data Security:
We implement industry-standard security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. This includes secure data storage practices and encryption of sensitive information.
Sharing Your Information:
We do not sell or share your personal information with third parties for marketing purposes. We may share your information with trusted service providers who assist us with order fulfilment, shipping, and customer service. These providers are contractually obligated to keep your information confidential and secure. We may also disclose your information if required by law or to protect our rights or safety.
Your Rights:
You have the right to access, update, or delete your personal information from our records. You can also opt out of receiving marketing communications from us. To exercise these rights, please contact us at support@mogobags.com.
Changes to This Privacy Policy:
We may update this Privacy Policy from time to time. We will post any changes on this page and encourage you to review it periodically.
Contact Us:
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at support@mogobags.com.
By using our website and services, you consent to the terms of this Privacy Policy.